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Police Misconduct, Complaints, and Public Regulation

為了解決Complaint的問題，作者Beggs Qc, John,Davies Obe Qc, Hugh 這樣論述：

Police Misconduct, Complaints, and Public Regulation covers the highly sensitive topic of who polices the police. The book provides comprehensive coverage of the law and procedure relating to the regulation of the police, offering practical guidance on complaint and misconduct hearings, as well as d

etailed analysis of the powers of the IPCC and of its statutory guidance. It includes dedicated chapters on related sets of proceedings, notably the complaints and discipline process (from recording the complaint through to the Police Appeals Tribunal), specific criminal offences (such as misconduct

in public office and manslaughter), inquest proceedings, public inquiries, and judicial review. The new edition has been rigorously updated to reflect the substantial developments in the law since the introduction of the Police (Conduct) Regulations 2012 and the Police Reform and Social Responsibil

ity Act 2011, including the powers and duties of the new Police and Crime Commissioners. The authors bring together, in a detailed and practical narrative, the relevant statutory powers, secondary legislation, statutory guidance, and increasing body of High Court jurisprudence. Appendices include al

l the key rules and regulations and associated Home Office Guidance under the 2012 performance and misconduct regimes, as well as the 2012 Police Appeals Tribunal Rules. Written by expert barristers with unrivalled experience representing and advising police forces and officers, this highly-regarded

book is an invaluable resource for all practitioners involved in police misconduct. John Beggs QC, Barrister, Serjeants’ Inn Chambers, Hugh Davies OBE QC, Barrister, Three Raymond BuilidingsJohn Beggs QC is a barrister at Serjeants’ Inn Chambers, called in 1989. His practice is mainly related to

the police service: he has represented most police forces in the UK and has appeared in many of the high profile trials, discipline hearings, inquests, inquiries, and judicial reviews involving the police over the last decade, prosecuting and defending in the major police misconduct cases. He has le

ctured widely to police forces. Hugh Davies OBE QC is a barrister at Three Raymond Buildings, called in 1990. His practice spans criminal and police law including proceedings relating to the actions and accountability of police forces and police officers and advising and representing police officers

at public inquiries, inquests, IPCC supervised investigations, and internal disciplinary proceedings. He has lectured widely to police forces.

Complaint進入發燒排行的影片

國人出國東南亞旅遊知覺風險、知覺價值對重遊意願之影響

為了解決Complaint的問題，作者莊雅愉 這樣論述：

摘要 由於旅遊產品具有無形性的特徵，因此，各種風險可能在購買旅遊產品的不同階段產生，因此，研究者想了解旅客的特徵在知覺風險和知覺價值對重遊意願之影響。本研究針對曾去過東南亞旅遊的國人進行研究，探討一、旅客基本資料在知覺風險、知覺價值及重遊意願之間是否呈顯著差異；二、知覺風險和知覺價值是否顯著影響重遊意願。以網路便利抽樣法及滾雪球方式發放問卷。共發放350份問卷，收回有效問卷348份，以SPSS 22.0統計軟體作資料分析，分析方法有：描述統計分析、獨立樣本t檢定、單因子變異數分析、雪費法事後比較、逐步迴歸分析、相關分析。

本研究結果如下所示：（一）、「性別」、「學歷」、「年薪」在知覺風險、知覺價值及重遊意願皆無顯著差異。（二）、「年齡」在知覺風險方面並無顯著差異，但在知覺價值及重遊意願均呈顯著差異，其中31歲以下皆高於51歲以上。（三）、「婚姻」在知覺風險方面並無顯著差異，但在知覺價值及重遊意願皆呈現有顯著關係，其中未婚皆高於已婚有子女。(四) 在青壯年組中，若知覺風險和知覺價值同時預測重遊時，知覺風險中只有財務風險負向影響重遊意願；而知覺價值中以情緒價值的影響力最大，另外嚐新價值及附加價值亦顯著影響重遊意願。在中老年組方面，知覺風險只有身體風險與重遊意願有顯著關係；知覺價值的部分則是情緒價值有顯著影響。關鍵字

：知覺風險、知覺價值、重遊意願

Anxiety and Dysautonomia: Do I Have Pots or Autonomic Dysfunction?

為了解決Complaint的問題，作者DePace, Nicholas L.,Colombo, Joseph 這樣論述：

What causes anxiety to be so prevalent in so many people? How is it best prevented and treated? What can patients and physicians do to better understand this common medical issue? Anxiety is a component of many physical and mental disorders, from depression to PTSD. Unfortunately, not many patien

ts find relief in the associated therapies and medications, and simply adding more of the same often causes other disorders. Additionally, many who suffer from anxiety may in fact have other, anxiety-like conditions, such as the frequently misdiagnosed postural orthostatic tachycardia syndrome (POTS

), which can make any attempt at treatment futile. But now, with Anxiety and Dysautonomia: Do I Have POTS or Autonomic Dysfunction, Donald J. Parker and physicians Joseph Colombo and Nicholas L. DePace aim to show, with a simplified analysis and discussion focusing on this common patient complaint a

nd how best to treat it, that no longer does anxiety need to be merely managed with the forced lifestyle changes that are often required. Topics covered include: ​Parasympathetic and Sympathetic (P&S) dysfunctions that lead to anxiety-like conditions, plus clear concepts of anxiety and anxiety-l

ike symptoms, the six-pronged Mind-Body Wellness Program, and the P&S nervous systems.How many of these anxiety-like conditions are actually caused by a lack of proper blood flow to the brain, which may cause mild symptoms of depression, fatigue, malaise, brain fog, and cognitive and memory diff

iculties, sleep difficulties and more.The way these issues, when exacerbated, may trigger ＂adrenaline storms＂ that cycle the anxiety-like symptoms.Treatments that in many cases enable a return to a ＂normal＂ (as defined by the patient) quality of life, including natural therapies to relieve symptoms

and promote wellness. Presenting discussions with patients and doctors side-by-side to help physicians see how to present information to their patients and patients to learn what physicians need to know to tailor therapy to their individual needs, Anxiety and Dysautonomia is an essential resource fo

r anyone concerned with anxiety and anxiety-like disorders, from medical professionals to patients to family and friends.

飛機維修產業維修人員處理顧客抱怨方式之研究: 以A公司為例

為了解決Complaint的問題，作者李曜竹 這樣論述：

飛機為現代普及的交通工具之一，且廣泛用於各國間的旅遊、商業、貨運…等用途。不管是何種科技產品，為了維持其續航力都將有維護的需求，其中飛機維修廠MRO(Maintenance Repair Overhaul)就扮演著非常重要的角色，提供許多飛機保養、檢修、結構修理…等服務。 除了提升顧客滿意度之外，能降低顧客抱怨也成為了服務過程中重要課題，任何細節都可能引起顧客的不滿或抱怨，在符合航空維修規範的前提，如何促使維修廠與航空公司保持契合度，成了一件該探討的事情。 本研究採用質性研究，利用深度訪談的方式訪問在A公司維修過的四家航空公司之駐廠代表，探討維修過程中所產生的不滿或抱怨事

件，分析其顧客抱怨類型；同時也訪問A公司中的維修人員，探討被抱怨過程中的抱怨處理方式並檢討。